Privacy policy.

Privacy Policy

Last updated: [insert date]

This Privacy Policy explains how Life Intelligence Coaching (“we”, “us”, “our”) collects, uses and protects any personal information you share when you visit this website or work with us.

We are committed to protecting your privacy and handling your information with care, transparency and integrity.

1. Who we are

Life Intelligence Coaching
Email: info@lifeintelligencecoaching.com
Website: www.lifeintelligencecoaching.com

For the purposes of data protection law (including GDPR), we act as the Data Controller of your personal information.

2. What information we collect

We may collect the following types of information:

a) Information you provide directly

  • Name

  • Email address

  • Phone number

  • Any information you share in enquiry forms or emails

  • Information you share when booking a call or coaching session

  • Content you choose to submit in questionnaires, intake forms or assessments

b) Information collected automatically

When you use this website, we may collect:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on site

  • Cookie preferences

This is standard website analytics data.

3. How we use your information

We use your information to:

  • Respond to enquiries

  • Provide coaching, mentoring or consultancy services

  • Arrange and manage appointments

  • Send administrative or service-related messages

  • Improve our website and user experience

  • Maintain internal records for legal or tax purposes

We do not sell your data, and we do not use your personal information for unrelated marketing unless you explicitly opt in.

4. Legal basis for processing (GDPR)

We process your data under one or more of the following grounds:

  • Consent – when you voluntarily submit information

  • Contract – when necessary to provide our services or manage your booking

  • Legitimate interest – such as improving the website or responding to enquiries

  • Legal obligation – where records must be kept for tax or regulatory purposes

5. How long we keep your information

We keep personal information only for as long as necessary:

  • Enquiry emails: typically 12–24 months

  • Client records: up to 7 years, as required for professional and legal purposes

  • Website analytics data: usually 14–26 months, depending on the tool used

You may request deletion at any time (see Section 8).

6. Sharing your information

We treat your information confidentially. We may share data only with:

  • Service providers (e.g., scheduling tools, payment processors, CRM systems)

  • Website platforms such as Squarespace or analytics providers

  • Professional advisers (accountants, legal advisors) when required

  • Authorities, only if legally obligated

All third-party providers are required to keep your information secure.

7. Cookies

This website uses cookies to improve your experience and to understand how visitors use the site.

When you first visit, you will see a cookie banner allowing you to accept or decline non-essential cookies. You can change your preferences at any time through your browser settings.

8. Your rights (UK/EU GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

  • Make a complaint to your local Data Protection Authority

To exercise any of these rights, please email us at: info@lifeintelligencecoaching.com

9. Security

We take data security seriously and use appropriate technical and organisational measures to safeguard your information. However, no method of transmission over the internet is entirely risk-free, so we cannot guarantee absolute security.

10. Links to other websites

Our website may include links to external sites. We are not responsible for their content or privacy practices, so we recommend reviewing their policies separately.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check periodically to stay informed.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@lifeintelligencecoaching.com